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FAQ Hero

You Have Questions,
We Have Answers

Explore our Frequently Asked Questions or send us a quick message — we’re happy to help with anything about your account, jobs, or hiring process.

Shanghai Chanson Business Consulting Co., Ltd.

China (Shanghai) | Mon–Fri 09:00–18:00 (CST)

Email: info@shchanson.com

Phone: CN: 18601699478 | EN: 15801966690 | JP: 15028674703

Frequently Asked Questions

For Job Seekers

How do I register and create my CV?
Click “Upload Your CV” on the homepage and complete your profile with skills, education, and experience.
Do I need to pay to apply for jobs?
No. The platform is completely free for job seekers.
How can I track the status of my applications?
Log in and go to My Account → My Applications to view your history and updates.
How does the platform recommend jobs to me?
Our AI-powered system analyzes your profile and preferences to recommend best matches.
Can I receive job alerts?
Yes. Enable Job Alerts in your account settings.

For Employers

How do I post a job?
Log in to your employer dashboard and click “Post a Job” to publish your listings.
Can I contact candidates directly?
Yes, via the Applications & Communication module in your dashboard.
Does it cost money to post jobs?
Basic job posts are free. Premium visibility options are available.
Can my team manage recruitment together?
Yes. Add team members under Profile & Settings.

Platform & Account

What if I forget my password?
Click “Forgot Password” on the login page to reset it via email.
Can I log in with LinkedIn or Google?
Yes. We support one-click login for convenience.
Is my data secure?
Yes. We use industry-grade encryption and privacy standards.

Special Highlights

What industries does the platform support?
We cover IT, Nursing, Construction, and Hospitality sectors.
I do not speak Japanese. Can I still apply?
Yes. The platform is bilingual-friendly (EN/JP/CN).
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