FAQ

How do I register and create my CV? For Job Seekers

Click “Upload Your CV” on the homepage. Upload your CV file or fill in your profile (skills, experience, education) to complete registration.

Do I need to pay to apply for jobs? For Job Seekers

No. The platform is completely free for job seekers. Apply to unlimited roles and receive AI job recommendations.

How can I track the status of my applications? For Job Seekers

Log in and go to My Account → My Applications to view each job’s status (Applied / Interview Invited / Hired).

How does the platform recommend jobs to me? For Job Seekers

Our AI-powered system matches you based on your skills, industry, experience, and language proficiency against employer requirements.

What languages are supported? For Job Seekers

Interfaces support English and Chinese. Most roles are with Japanese companies; you may upload English or Japanese CVs.

Can I receive job alerts? For Job Seekers

Yes. Enable Job Alerts in account settings to receive notifications for new or matching positions.

How do I update my information or delete my account? For Job Seekers

Go to My Account → Edit Profile to update details. To delete your account, contact us via the Contact page.

How do I post a job? For Employers

Log in and click “Job Post” (top right). Fill in the title, description, requirements, and location. Your job goes live immediately.

How does the platform help me shortlist candidates? For Employers

We generate a candidate list with AI match scores. Review recommendations or apply manual filters.

Can I contact candidates directly? For Employers

Yes. Use the Applications & Communication module to message candidates, invite interviews, or request information.

Does it cost money to post jobs? For Employers

Basic postings are free. For higher visibility or employer branding, select a paid package.

Can I view recruitment analytics? For Employers

Yes. Analytics & Insights shows application counts, interview rates, hiring rates, and recruitment cycle metrics.

Can my team manage recruitment together? For Employers

Yes. In Profile & Settings, add team members and assign permissions (edit jobs / view candidates / manage accounts).

What if I forget my password? Platform & Account

Click “Forgot Password” on the login page, enter your email, and follow the reset link.

Can I log in with LinkedIn or Google? Platform & Account

Yes. We support one-click login with LinkedIn and Google.

Is my data secure? Platform & Account

Yes. We use industry-standard encryption and comply with GDPR and other privacy regulations.

What industries does the platform support? Special Highlights

We cover IT, Nursing, Construction, Hospitality, Cleaning, Manufacturing, with a strong focus on IT and Specified Skilled Worker (SSW) roles in Japan.

I do not speak Japanese. Can I still apply? Special Highlights

Yes. The platform is bilingual-friendly. Many employers accept English + basic Japanese and may offer language training.

How do employers know candidate emails are valid? Special Highlights

Emails are verified via an automated process (e.g., Hunter.io / Norbert) to ensure validity.